We work in a partnership model with clients and our team functions as an extension of our client’s own IT team onsite or offshore.We provide maximum flexibility for team ramp-ups and ramp-downs thus maintaining and enhancing legacy applications as well as develop and implement new applications. Working with us would mainly speed up the time-to-market for new features of your product also thereby providing improved operational efficiency and reduced cost and reduce total cost of ownership.We have developed a mature and well-defined application support and maintenance process that allows us to effectively and efficiently monitor the application environment as well as the business procedures.Our processes and teams have been built on a foundation that begins with the idea of a proactive approach to software support and maintenance. Our methodologies and systems focus on consistent stability, long-term functionality, and rigorous preventive maintenance to avoid problems that typically arise from less than complete or short-term solutions.
Our Maintenance & Support Services encompasses direct access to experienced, knowledgeable, and reliable support specialists through flexible service options including skype, email and trouble tickets to ensure timely and efficient issue resolution. This overall approach has consistently allowed our clients to reduce recurring maintenance costs while maximizing uptime and availability.
We Focus On
- Real time security
- Malware and hack detection with immediate cleanup
- Automated Backups
- Regular software updates (core, themes and plugins)
- Website performance and uptime monitoring
- On-call web support / webmaster services when you need it
1) Website Updates & Support
- Content Updates.
- User Training and Support.
- Usability Management.
- Creative & Artistic.
- Manage Web Applications.
- Custom Software Update.
- Priority Customer Support 24/7.
- Quality Control & Project Management.
2) Website Performance Management
- Manage Site Uptime
- Website Administration
- Traffic Analytics & Reporting
- Google Webmaster
- Manage Website Assets
- Database Administration
- Site and Database backups
- Hosting & Email Management